#designation

Technical Support Engineer

Kochi

Education

BE/B.Tech in CS/IT/ECE/Related or BCA/MCA or Bachelor In Computer Science Or Maths.

Experience

0-1 year

Description:

Providing technical support for .net and Javascript/JQuery based applications. This job requires working in different shifts.

Required Skills:

  • Ability to work under pressure.
  • Ability to prioritize tasks based on urgency and importance.
  • Motivation to learn new skills and technologies.
  • Critical thinker and problem-solving skills.
  • Good time-management skills.
  • Great interpersonal and communication skills.
  • Familiar with
    • ASP .net
    • MS SQL
    • JavaScript/JQuery
    • HTML5
    • CSS3

Duties and Responsibilities:

  • Evaluate and prioritize customer support cases.
  • Act as the primary liaison between the company and your customers.
  • Communicate and solve customers' problems via live chat.
  • Fixing Bugs.
  • Track and manage your work record.
  • Work with all internal groups including support, engineering, and product management.
  • Prepare accurate and timely reports.
Apply Now