ISO 9001:2015 Certified Quality Management System

TechNeurons is proud to announce that we are now an ISO certified company. Through an effective quality management system, we ensure that our products and services meet the needs of our clients. We have stayed profound in our quality policy that states,

“Ensure sustaining and continually improving customer satisfaction by meeting and exceeding their needs and expectations. Endeavour for continual improvement of people, process, and infrastructure to high professional levels. Identify, monitor, analyze, and abate risks and convert them into opportunities.”

The ISO 9001:2015 certificate has been awarded for the provision of software design, development, and services that includes implementation and maintenance.

To become ISO 9001 certified, TechNeurons was audited rigorously in evaluation processes that included quality management system development and implementation, documentation review of the management system, and more. TechNeurons was ISO certified on 16^th May 2019 after audit and assessment being successful and no major non-conformances were identified.

What is the purpose of ISO certifications?

ISO 9001 is the world's most widely recognized quality management standard. Developed by the International Organisation for Standardisation (ISO), it helps organizations to meet the expectations and needs of their customers. Continuous improvement is the primary tool for achieving and maintaining ISO certification. Through this approach, we are able to refine products, services, and processes. The result is ongoing, step-by-step improvements can be seen after implementing the system that leads to major improvements in key business areas.

How are our customers benefited from TechNeurons being ISO certified ?

The ISO 9001:2015 is a world recognised standard and customers understand the benefits of dealing with an internationally certified company. Some customers will only do business with certified companies as they are being assured that management systems are constantly assessed and approved.

As the quality management policy states our key point is to improve customer satisfaction and exceed their needs and expectations. They will know many advantages when working with ISO 9001:2015 certified companies. Some of which are

• Minimises mistakes
• Improved reporting and communications
• Better quality products and service
• More reliable and timely delivery of products
• Standards maintained by annual audits.

How has TechNeurons benefited from ISO certification?

Through the new certifications, TechNeurons established roles and responsibilities and ensured competence and recognition and established proper workplace standards. An organization that fulfills all terms and conditions related to the workforce can yield higher employee satisfaction and motivation.

People prefer to work in organizations that have proper standards and where they are treated well. ISO 9001 certification ensures that all above mentioned qualities are fulfilled. So working in an ISO certified company is the same as being in a best place to work and employees prefer to work in companies that are certified.

• ISO certification has increased the satisfaction of the customers and provides measurable results.
• ISO certification increased the competitive advantages and customer loyalty through the improvement of the marketability of company products and services.
• Redefined the areas including quality policies and objectives at all levels of the organization and implemented continual improvement plans of the business processes.
• Saved the time and effort of the company in doing rework by implementing quality standards.
• Eliminated wasteful practices that allow reducing costs and optimizing the workflows.

Improving services, products, and infrastructure and enhancing customer satisfaction are the core focuses of TechNeurons in the quality management arena as ISO 9001:2015 Certified Quality Management process is implemented.