#designation

IT Support Engineer

Kochi


Education

BE/B.Tech in CS/IT/ECE/Related or BCA/MCA or Bachelor In Computer Science

Experience

0-1

Description:

Provide support for internal IT Infrastructure, VMs and Cloud-based application infrastructure on AWS. 

Required Skills:

  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company
  • Provisioning systems and accounts for new users
  • Repairing and replacing equipment as necessary
  • Basic knowledge on Windows Servers and Database Administration
  • Understanding of Security and Networking Concepts and practices.
  • Basic knowledge of AWS administration
  • Backup and restoration
  • Willingness to learn

Duties and Responsibilities:

  • Review corporate IT network and security controls to come up with improvements regularly
  • Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures
  • Responsible for day-to-day administration of cloud servers and applications.
  • Carefully learning metrics and monitoring the health or use of AWS resources on a full scale by leveraging Amazon CloudWatch
  • Management of full AWS lifecycle, provisioning, security, and automation.
  • Effectively monitor billing and develop cost optimization strategies.
  • Responsible for publishing applications and maintaining release notes.
  • Administration of SVN repositories.
  • Management of disaster recovery and the creation of backups
  • Partner with other engineers and architects to make sure the proposed designs meet both business and security requirements

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