#designation
IT Support Engineer
Kochi
Education
BE/B.Tech in CS/IT/ECE/Related or BCA/MCA or Bachelor In Computer Science
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Description:
Provide support for internal IT Infrastructure, VMs and Cloud-based application infrastructure on AWS.
Required Skills:
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company
- Provisioning systems and accounts for new users
- Repairing and replacing equipment as necessary
- Basic knowledge on Windows Servers and Database Administration
- Understanding of Security and Networking Concepts and practices.
- Basic knowledge of AWS administration
- Backup and restoration
- Willingness to learn
Duties and Responsibilities:
- Review corporate IT network and security controls to come up with improvements regularly
- Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures
- Responsible for day-to-day administration of cloud servers and applications.
- Carefully learning metrics and monitoring the health or use of AWS resources on a full scale by leveraging Amazon CloudWatch
- Management of full AWS lifecycle, provisioning, security, and automation.
- Effectively monitor billing and develop cost optimization strategies.
- Responsible for publishing applications and maintaining release notes.
- Administration of SVN repositories.
- Management of disaster recovery and the creation of backups
- Partner with other engineers and architects to make sure the proposed designs meet both business and security requirements
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